DIGITAL ONBOARDING SURVEY

Hi // Thanks for agreeing to complete our survey.

We’re interested in your experience the last time you did something digitally. What did you do:
Thinking about your digital experience , please tell us how you would rate it:
0 - Very dissatisfied
10 - Very satisfied
Is there anything we can improve on?
If you are new to SBS Bank, how did you find out about us?
If you opened an account, was our information clear and easy to understand, and did it help you make an informed decision on the account you chose?
If you ticked no, can you please provide the reason why?
Thinking about what you did with SBS Bank online, how likely would you be to recommend the process to others?
0 - Would not recommend
10 - Would recommend
Finally, is there anything you would like to give us further feedback about in relation to your recent experience with us?

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