| Dear Member, You've spoken and we've listened! We know how valuable your time is, so following Member feedback and consultation with Kāinga Ora we will no longer be undertaking regular phone check ins with SBS FirstHome Loan customers. We will still call you to give you a friendly reminder when your fixed interest rate is due to rollover (if you're locked in to one of our great rates), and we'll be in touch with any important updates, promotions or events that impact you. Have something you want to chat about? There are plenty of ways for you to get in touch with us at a time that suits you! If you have any questions or need help you can give our friendly Contact Centre team a call on 0800 727 2265, flick us a secure message via Internet Banking, or pop into your local branch. Kind Regards The SBS Bank Team |
