SBS Bank

The number of scams targeting everyday Kiwis are on the rise, which means it’s more important than ever to know the warning signs to look out for and how you can help protect yourself.

Check out our handy quick guide of things you should be suspicious of, and the ways you can help protect yourself and your family against scams. If you ever think you may have been targeted by a scam, please contact us immediately For more information, please visit the security page on our SBS Bank website.

	You should be suspicious of:

•	Online sellers who ask for full payment upfront, or payment in other forms such as gift cards or cryptocurrency.
•	Sales and deals that seem too good to be true. They probably are!
•	Emails and SMS messages such as fake parcel delivery notifications.
•	Unexpected phone calls, texts or emails asking for personal or financial information.
•	Phone calls, texts or emails advising that you've won something.
•	Someone calling to say you have an 'issue' with your computer.
•	A request from someone to 'help them transfer funds' - and they'll give you an amount for your trouble.
•	Companies you know calling you unexpectedly about an issue.

	Ways to help protect yourself:

•	Don’t share personal or financial information with anyone you don’t know.
•	Never share your login details, password or PIN with anyone.
•	Don't click on links in suspicious emails.
•	Update your devices regularly.
•	Make your passwords long, strong and unique.
•	If you think you are being targeted by a scam, do not engage.
•	If you are not sure whether a call is legitimate, hang up and call the company directly.
•	Never share any bank-issued authorisation codes you receive.

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SECURITY NOTICE: We will never ask for your internet banking login, password details, security details or any other security details via email. We will never ask you to log into your Personal Internet Banking services via a link in an email. If you are concerned that an email from SBS Bank is not genuine, please call us on 0800 727 2265 or forward it to info@sbsbank.co.nz.