Dear Member,

We are continually striving to improve the SBS Bank experience for our Members. This short survey will take 10-15 minutes and will help us better understand our Members, so that we can make improvements to our services and your overall experience banking with us.

Because your thoughts are important to us, we have commissioned TRA, an independent research agency, to conduct this survey on our behalf. Please be assured that your answers are completely confidential and are for research purposes only. Your data will not be shared in such a way that it can be traced back to you, and any information you provide that is reported will be done so in an aggregated manner.

To thank you for your time, on completion of this survey you will be given the opportunity to enter into a prize draw to win one of two $500 Prezzy Cards. Please visit the SBS Bank Terms and Conditions page on our website to view the terms and conditions of the prize draw. 

We recommend you visit the security page on our website to check that this email is a genuine communication from us (the security page is accessible at the bottom of our homepage). From this webpage, you can access the survey created by TRA.

Alternatively, you can choose to access the survey directly from this email by clicking the link. Please click here to start the survey.

This survey closes on Tuesday the 23rd of April 2024.

Should you have any concerns or encounter any issues while completing the survey, please feel free to reach out to Alice Olliver, Consultant at TRA, via alice.olliver@tra.co.nz or contact SBS Bank via comms@sbsbank.co.nz

Thanks so much for taking part.

The SBS Bank team

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