Dear Customer,

We are continually striving to improve how we operate in our community, and work for our customers. This sustainability survey will take 10-15 minutes and will help us better understand what aspects of sustainability are important to our customers and community, so that we can make improvements to our services.

This survey is being sent by SBS Bank on behalf of SBS Insurance.

Because your thoughts are important to us, SBS Bank has commissioned TRA, an independent research agency, to conduct this survey. Please be assured that your answers are completely confidential and are for research purposes only. Your data will not be shared in such a way that it can be traced back to you, and any information you provide that is reported will be done so in an aggregated manner.

To thank you for your time, on completion of this survey you will be given the opportunity to enter into a prize draw to win one of two $500 Prezzy Cards alongside all participants of the SBS Group. Please visit the SBS Bank Terms and Conditions page on their website to view the terms and conditions of the prize draw.

We recommend you visit the security page on the SBS Bank website to check that this email is a genuine communication from SBS Bank (the security page is accessible at the bottom of their homepage).  From this webpage, you can access the survey created by TRA.

Alternatively, you can choose to access the survey directly from this email by clicking the link. Please click here to start the survey.

By completing the survey, you agree to TRA's privacy policy. Click here to view TRA’s privacy policy.

This survey closes on Friday the 31st May 2024.

Should you have any concerns or encounter any issues while completing the survey, please feel free to reach out to Alice Olliver, Consultant at TRA, via alice.olliver@tra.co.nz or contact SBS Bank via comms@sbsbank.co.nz

Thanks so much for taking part.

The SBS Insurance team