Dear Member,

As a valued member, we are committed to keeping you informed and supported. In the coming months we will be starting a member engagement programme. The aim is to touch base with our members and ensure we have accurate and up to date information.  This allows us to keep you informed of: 

• Timely alerts regarding cyber threats 
• Exclusive offers and promotions 
• Updates on product and process enhancements 

What to Expect 

• Calls will come from our official SBS Bank phone number 
• We will ask you some questions to ensure we are talking to the right person 
• We will never ask for your passwords or full bank card details 
• We are looking to update the following information: 

       - Cell phone number 

       - Email address 

       - Communication preferences for marketing, promotions and our Annual Report

Please remember our staff will never ask you for your password or PIN number. An SBS Bank email will never include a link to a login page or page that asks for your credit card or debit card number. For further information please visit our SBS Bank website and search “information request”. 

If you have any questions, please phone our friendly team on 0800 727 2265 or call in to a branch. 

We wish you and your families a very happy festive season and thank you for your continued support. 

Kind regards

The SBS Bank team