Dear Member,

As part of our commitment to keeping you informed and supported, we’re reaching out to confirm that your contact details are accurate and up to date. This helps us ensure you receive important information promptly.

We have been unable to reach you using the phone number currently listed in our system. Please call our Contact Centre (0800 727 2265) or visit your local SBS branch to confirm or update your details. This ensures that you are kept informed about:

• Timely alerts regarding cyber threats
• Exclusive offers and promotions
• Updates on product and process enhancements

When you contact us:

• We will ask you some questions to ensure we are talking to the right person
• We will never ask for your passwords, PIN number or full bank card details
• We will confirm or update your:
  • Cell phone number
  • Email address
  • Communication preferences for marketing, promotions and our Annual Report

For further information, please visit our SBS Bank website and search “information request”.

Kind regards

The SBS Bank team

Contact Centre hours:

7am – 9pm weekdays | 10am – 4pm weekends